Access Customer Community 

"It was better than good. It was excellent. You all go above and beyond in every way. Thank you."

"Chris did a fantastic job responding to my support request, spending an hour going through everything I needed step-by-step and answering all my questions. A+ experience. Thank you!"

"I appreciate Charles for his immediate response and remediation of our production issue. Thank you! "

"Kristen responded very quickly to this non-urgent issue to setup a time to review. We set a time a few hours in the future but within 10 mins she had dialed in, diagnosed what she thought was the issue and was ready for us to test it out. As it turns out that did fix it and she gladly provided more details on a few follow up questions which we greatly appreciate."

"Scott is so responsive and always willing to help, teach, and talk through issues!"

"Sherri Dowdle was awesome! Due to the winter storm that affected much of the nation last week, the on-call support number was not working as expected. I sent an email to Sherri and she responded right away with the correct solution, even though the issue was outside of her wheelhouse. We applied the solution and our issues were resolved immediately. Thanks Sherri!"

"Steve provides the best support. Every experience with him is a good one. He knows his stuff. "

"Wasanaa and Chris were excellent. They worked fast and kept me informed. Awesome service!"

"I was very grateful for the professionalism, knowledge and patience. The issue was resolved in a timely manner. Thank You!"

"Chris Stone is always helpful and great to work with on any request we have, even during stressful events like this incident. Once he got the "missing" bit of information for this problem, he didn't hesitate to pinpoint that as the source of the issue . . . and he was right!"

"Thanks to Chris Stone for helping us track down exactly what was causing the forms to fail and not flow to eSignature. With his help of tracking down the workflow process, we were able to find what had been changed on our Registration process that was no longer being sent on the form that would be inserted into the workflow."

"The support team on this issue did an outstanding job on the setup and communication to our users about the issue."

"The question I needed answered was answered promptly and clearly. Thanks!"

"Very quick to respond to us and very quick to help!"

"He made suggestions that solved the problem. Thank you!"

"Always a pleasure dealing with Steven and the rest of the Access team. Thanks you again the excellent and prompt support."

"I had 3 folks from access jump on a call with me and they had me fixed up in 10 minutes. That is high level support! I am used to getting one person who then has to transfer me or ask another person who then has to go to another person. Just get everyone on the call that could possibly help and get it done. Thank you for saving me tons of time and frustration!"

" Cheryl is a real professional and always able to help when we need her. She is truly an asset to the company!"

" Wasanaa do an excellent job in finding the solution to the issue in timely matter. Save my team hours of testing!"

" Cheryl is a real professional and always able to help when we need her. She is truly an asset to the company!"

"THANK YOU to all of you and the ACCESS team. I appreciate your time, guidance and support through this process. The phone calls, emails and Team meetings to pull this together you ALL are Awesome to work with. I look forward to collaborating with your team on other future projects."

"The job was resolved in a timely manner, it was very helpful. We were able to get the forms signed and uploaded to Meditech."

"Steven once again has shown that he is prompt and reliable at providing support for EFORMS. Every time I contact him, it is always a positive customer experience."

"Great response and quality of service! I always appreciate working with Cheryl, Marv, and Bill, their helpfulness is always appreciated!"